Silent Hill 2 Remake: Lakeview Hotel Silent Hill 2 Remake guide, walkthrough

Lakeview Hotel is the tenth area in Silent Hill 2 Remake. It is a slightly quieter area that relies mainly on exploration. On this page we've described where to find the three figures, how to sneak through the staff section and reach room 312.

Last update: 15 October 2024

Lakeview Hotel is the tenth area in Silent Hill 2 Remake, which you will get to after leaving the Labyrinth. Compared to the previous chapter, this section isn't as action packed and relies more on exploration. On this guide page, we described where to find three figurines, how to sneak through the Employee Section and reach room 312.

• How to get a Snow White figurine?
• How to get a Cinderella figurine?
• How to unlock the elevator to the Employee Section?
• How to get a Little Mermaid figurine?
• How to get to room 312?

How to get a Snow White figurine?

After leaving the boat, walk through the empty garden to the open entrance to the hotel. On the way, notice the gate blocked with a chain. Pick up the map right by the entrance and head to the restaurant on the first floor, where you will meet Laura.

Enter the reception, where two keys are hanging - the key to room 312 and the key to the music box in the hotel lobby. Open the music box - the main goal of this area is to get the three missing figurines. First, you need to gather a few more things from the first floor - go to the utility room, where you will find the key to the corridor on the second floor, and also to the Cafe Toluca, where you will find the key to room 102. It's not mandatory, but there are some useful resources in that room.

Go to the second floor and open the door to the eastern corridor. Go straight to the reading room, where you should pick up four red books.

Pay attention to the huge painting on the wall, especially to the animals and figures it depicts. There are also symbols on the spines of the books you picked up - you must arrange them appropriately on the shelf opposite so that they correspond to the composition on the painting. The correct order, going from the left, is angel, bull, lion and eagle.

You will open the door to the hidden room, in which there is a closed suitcase and a broken, red light bulb. To get the code for the suitcase, you have to replace the light bulb - you will come back here later. For now, go through the cloakroom, watching out for enemies hiding inside, to collect the apple from the table and the key to room 202 from the couch.

Go from the cloakroom's balcony to the nurse's office, where you should eliminate the nurse. After leaving the office, you will find yourself in the second corridor on the second floor - open the door with blue curtains to make going back easier.

Your next destination is room 202. Inside you will find a broken mirror, which you need to fix. Pick up the piece of mirror from the bed and put the apple on the tray. When repairing the mirror, first pay attention to the fragments that have at least one directly vertical or horizontal edge - these fragments form the sides of the mirror. Also remember that fragments can be rotated. After fixing the mirror, go to room 201 next door, where a Snow White figurine has appeared - take it.

How to get a Cinderella figurine?

Now head to the conference room on the third floor by using the staircase in the western corridor of the second floor. The key to room 107 hangs above the fireplace. Go to the utility room on the third floor, where you will find pliers.

Go down the southern, external staircase to the second floor. There is a book on the cracked glass near the balcony in room 217. Shoot the cracked window to drop the box into the restaurant on the first floor.

Go back to the ground floor again. Take the can opener from the hollowed-out book in the restaurant, then go to room 107. Go outside through the open balcony.

Outside the hotel, go into the gazebo, from where you should take the key to the fireplace. Before you return to the conference room, head out to the garden. The main entrance is closed, so you have to exit through the side door near room 107. Cut the chain on the gate by using pliers and take the light bulb lying on the fish statue.

Now go back to the conference room on the third floor and open the fireplace to get the Cinderella figurine. The room will close and you will be attacked by a Mandarin, this time clinging to the ceiling instead of the floor. Shoot the monster with the shotgun while simultaneously dodging to the side when it tilts its head and tries to stab you with its tongue. To finish off the enemy you must hit his hand he is holding on to the ceiling.

How to unlock the elevator to the Employee Section?

After defeating the enemy, move the wardrobe near the wall and use the pipe to destroy the cracked part it was covering. Go through the balcony to room 318, where you will find a can of paint. In your inventory, combine the can opener with a can to open it, then combine the open can with the light bulb to get a red light bulb.

Go back to the secret room in the reading room and replace the light bulb in the mirror with a new red light bulb. The password to the suitcase will appear on the mirror. Enter it to get the key to the staff elevator.

The staff elevator is located on the second floor. It won't move unless you first leave everything you have behind. Put everything in the locker next to the elevator - weapons, maps, medical supplies. You may only leave personal items with you, such as a photo of Mary. Save the game and enter the elevator, where a stealth section awaits you.

How to get a Little Mermaid figurine?

The corridors in the staff section are patrolled by enemies. You can't fight them without weapons, so you have to stay behind them or keep your distance. They do not enter rooms, but if they notice you, they can still hurt you with their long tongue. There is a safe in the break room opposite the elevator, but it requires the combination.

First, go to the pantry just to the west. From there, go to the cold storage, where in the fridge lies a blue gem.

From the cold room go to the dining room through the gap near the floor, and from the dining room enter the kitchen. There is a single basic opponent here - go around him and collect the green gem from the counter, then leave the kitchen and return to the break room.

Go to the manager's office where there is a locked box. You need three gems to open it. Push the wardrobe in the nearby TV room to get to the manager's room, where you will find the red gem.

Having all three gems, you can now open the chest by arranging them as shown in the picture above. You will get the code to the safe. Go back to the break room and open the safe to get the videotape and the basement key.

The elevator is no longer working - you have to escape by the stairs. Use the basement key to open the door to the staircase north of the break room. Go down to the basement, where another Mandarin patrols the corridors. Enter the technical room and take the valve.

Now head to the liquor storage, where you can squeeze through to get in front of the entrance to the boiler room. Place the valve on the pipe and turn it to shut off the steam blocking the entrance, then take the valve with you. In the boiler room, take the key to the bar, which you will use to open the door right next to it. On the other side, turn off the steam using the valve once again and squeeze back into the main part of the hotel, to the bar. Take the Little Mermaid figurine from under the jukebox.

How to get to room 312?

Leave the basement and go back to the second floor, to the staff elevator and take your belongings. Then go back to the first floor lobby and put the figurines into the music box. You can now solve the last puzzle in the game, which we described on a separate guide page. For solving the puzzle, you will receive a key to the corridor on the third floor.

Go to the third floor and open the door with your newly acquired key. At the end of the corridor, open room 312.

Inside the room, insert the videotape into the video player. James will finally learn the truth about Mary, and you will be transported to the final location in the game - Otherworld Hotel.