'We Asked for Your Patience and Support, and You've Shown Those. In Return, We Let You Down.' Cities: Skylines 2 Devs Apologize and Refund Beach Properties
The developers of Cities: Skylines II released a statement apologizing for the recent DLC, offering compensation and sharing plans for the future.
The developers of Cities: Skylines II have nothing to be proud of. The game had a disastrous premiere, and the first paid DLC Beach Properties earned the title of the worst-rated item on Steam. Due to this and many other problems, the devs decided to publish a statement in which they apologized to the disappointed fans and shared their plans for the future.
We asked for your patience and support, and you've shown those. In return, we let you down. We thought we could make up for the shortcomings of the game in a timeframe that was unrealistic, and rushed out a DLC that should not have been published in its current form. For all this, we are truly sorry.
As a form of compensation, Beach Properties will be provided as a free DLC, and people who had previously bought it will be refunded. Unfortunately, buyers of the Ultimate Edition cannot count on the same (due to the method of distribution). Instead, they will get 3 creator packs and 3 radio stations worth a total of $39.99.
Future plans
First of all, Colossal Order studio now plans to focus on improving the base game and releasing modding tools. Therefore, the new paid content will be moved to the year 2025.
Second, a meeting is scheduled to take place with a small group of player representatives to discuss the game's further development plans. They will have the opportunity to ask questions and express any critical comments. The devs want to avoid repeating mistakes in this way and ensure a better future for the game.
Third, finally, the delay of the console versions was announced. At first, the intention was to release them in the spring of this year, but they won't be released due to the need for optimization refinement. The developers also didn't provide a new deadline to avoid making promises that may later prove impossible to fulfill.