How to Refund LotR Gollum

Lord of the Rings: Gollum does not impress with quality. In addition, on PC it has very high system requirements. This means that it will not work for everyone. In this guide you will find information on how to return a game purchased on PS Store, Steam or Epic Games Store.

LotR Gollum - how to get a refund on Steam?

In case you want to get a refund, you must meet the following conditions:

1. The game was purchased directly on Steam;
2. The total game time does not exceed 2 hours;
3. The title was purchased no more than 14 days ago.

The return process encompassess the following steps:

1. On the top bar you press the "help" tab;
2. In the expanded menu, you select "Steam support";
3. You locate and select Lord of the Rings: Gollum from the list of recent titles (if the item you want to return is not there, you click on the "transactions" tab).
4. You go to the "problem" tab and select the refund option.

Then you have to decide how you want to receive the refund. Here there are two options:

1. The first is that the money can go to your Steam wallet. Then the funds will appear within a few hours.
2. The second is that the funds are to go to a third-party account. The process can take up to a week.

LotR Gollum - how to get a refund on Epic Games Store?

If you want to return a game purchased on Epic Games Store then you must meet the following conditions:

1. The title was purchased directly from Epic Games Store;
2. The total time spent in the game does not exceed 2 hours;
3. The title was purchased no more than 14 days ago.

The return process itself is as follows:

1. Click on your account icon located in the upper right corner;
2. Launch the "account" tab. At this point, a new tab should turn on in your browser;
3. Go to the "transactions" tab;
4. Click on Lord of the Rings: Gollum and select the "refund" option.

LotR Gollum - how to get a refund on PS Store?

The PS Store's return policy is unfortunately less accessible. If you purchased the title on this platform then you must write to PlayStation customer service. To get your money back, you must meet the following conditions.

1. The game was purchased no more than 14 days ago. If, on the other hand, you placed a pre-order more than two weeks before the release of the game, then you can only return the game until the day of its release.
2. You have not started downloading or streaming the game.
3. The title is riddled with bugs.