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News guides 17 October 2024, 01:37

DX12 Crash in New World Aeternum Explained

If you have problems with running New World Aeternum due to DirectX 12 crashes, here you will find some tips that can help you with this issue.

Source: New World: Aeternum, Developer: Amazon Games
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Nowadays, making not quite successful game doesn’t mean an end of its existence. We have seen amazing comebacks from the dead like No Man’s Sky, for example. Even though New World wasn’t exactly a failure, things could have gone a lot better. The developers must have thought the same, as just recently we have received a major overhaul for this production, subtitled Aeternum. The rebuild isn’t flawless though, as many fans have observed crashes when trying to play the title using DirectX 12. Let’s take a closer look at this issue and figure out what’s going on.

DX12 crashes in New World Aeternum explained

Rebuilding anything is a delicate operation that can waver many underlying mechanisms. It seems like for many explorers of New World, Aeternum crashes due to DX12 problems. For some players the game breaks while Mysterious voice lines start playing, others experience black screen during character creation. Can it be helped though?

Well, of course besides an obvious solution of using DirectX 11, there are some things worth trying, as it appears that DX12 offers more fluid experience.

  1. Sometimes it happens that overlay applications like MSI Afterburner, SteelSeries GG, or similar interfere with games. Try turning them off.
  2. The latest generation of Intel processors (13th and 14th) is known for causing problems in multiple titles. Make sure that your bios and all drivers are up to date.
  3. Since this issue is reported by many fans using various hardware configurations, up to some point we can assume it’s on the developers’ side. Waiting for more patches is an alternative.
  4. The proper procedure to get help is to file a support ticket on official Amazon Games webpage.

Until the matter is solved, one way or another, the best alternative is to, again, use DX11 for the time being, as it seems to allow trouble-free play. And there are things worth checking out, that many have asked for. Prepare for long exploration, dive into Verdant Restoration puzzle, for example. Should you need a hand with joining your friends’ worlds, we have prepared a guide that will help you transfer your character. Also, if you ever feel lost, be sure to check out a guide that we have created. Have fun!

Aleksander Kartasinski

Aleksander Kartasinski

Just a random from the depths of the internet who happens to be interested in video games like millions of other people on this planet. By sheer luck he was given a chance to write about them. Worked in IT department and supported users for way too long, but also given a chance to do some IT magic on a large scale in his free time. Interested in technology, games with intriguing mechanics, etymology, and linguistics.

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