"You think you do, but you don't". 8 times devs said too much and insulted players

Who said it? J. Allen Brack, then Executive Producer of World of Warcraft.
Where and when? BlizzCon in 2013.

Nobody likes being told what they want. Never mind that it could actually be good for us. We just feel we know best what we want. J. Allen Brack, Executive Producer of World of Warcraft, apparently forgot about that. One fan at the BlizzCon 2013 Q&A panel asked if the studio planned to restore the servers to their original state from previous expansions.

No, and by the way, you don't want that either. You think you do, but you don't. Remember when you had to spam cities like "Need a tank, need a tank, need a tank" back in The Burning Crusade days? You don't remember that, because now you can just push a button that says "Go to the dungeon." Remember that bug that we fixed two years ago? It's still there, in the past.

As fans showed later on, they knew exactly what they wanted. This is evidenced by the great popularity of the Elysium server, which used to attract so many players that the authors had to expand it. There were so many players hankering for a classic experience that people queued for hours on end to join the game. Project Elysium is being developed to this day and enjoys sufficient popularity.

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