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News video games 10 November 2020, 15:46

author: Milosz Szubert

Problems in Ubisoft Store May Cause Significant Delay With AC Valhalla

Ubisoft has reported a problem with Ubisoft Store. Here's the issue: the digital stuff purchased in this online store, including Assassin's Creed: Valhalla, may appear on customers' accounts on the Ubisoft Connect platform even 24 hours after the transaction is finalized.

One of the advantages of digital game distribution is that after purchasing a given item we gain access to it pretty much immediately. However, sometimes there are some mistakes in this process. Unfortunately, such mistakes have affected Ubisoft Store customers. They started to report that the games purchased in this online store can appear on their accounts on the Ubisoft Connect platform with a considerable delay, in extreme cases up to 24 hours. Representatives of the French giant assured that they are aware of the problem and are investigating what is causing it. They also ask that all cases of delays be reported on this website to help fix the errors.

Those who have bought an item in Ubisoft Store but do not have access to it, can only wait patiently. On the other hand, those who have decided to hold off buying anything from Ubisoft Store until the bug has been fixed can follow the progress of the work here.

It must be admitted that the problem with shopping on Ubisoft Store came at a rather unlucky time for the French company. After all, Assassin's Creed: Valhalla, a very popular title, is launching today. Some of the players, who met encuntered the delay in adding the purchased item to their Ubisoft Connect account, were certainly not happy with the need to wait many hours.

  1. Ubisoft - official website

Milosz Szubert

Milosz Szubert

A film expert by education. Has been working at Gamepressure.com since January 2017. A fan of tennis, basketball, comics, good books, history, and strategic games by Paradox. Recently a self-taught Game Master (apparently he's quite good at it). For several years, he edited films on the Notatnik Kinomana channel on YouTube.

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Assassin's Creed: Valhalla

Assassin's Creed: Valhalla