CD Projekt Examined by Polish Consumer Protection Office
Polish Office of Competition and Consumer Protection initiated proceedings against CD Projekt RED. The office examines the launch of Cyberpunk 2077, work on fixes and game's refund procedures.
- Polish Office of Competition and Consumer Protection initiated proceedings against CD Projekt RED.
- The launch of Cyberpunk 2077 is being checked, as well as the work on fixes and how the refund procedure.
- If irregularities are found, the penalty may amount to as much as 10% of the studio's annual revenue.
CD Projekt RED is being examined by the Polish Urzad Ochrony Konkurencji i Konsumentow (Office of Competition and Consumer Protection). As reported by local newspaper Dziennik Gazeta Prawna, the office became interested in the launch of Cyberpunk 2077 and the problems related to the game based on the reports that appeared in the press.
As Magdalena Cieloch, OCCP's spokesperson, says, the office appealed to the company, asking to explain the problems with the game. The subject of the inspection will be the work on introducing improvements to the product and the issue of refunds promised by CD Projekt RED.
"We ask the company to explain the problems with the game and actions taken. We will check how the developer is working to make improvements or solve the difficulties that make it impossible to play on various consoles, but also how the company intends to act towards people who have made complaints and are dissatisfied with the purchase due to the lack of possibility to play the game on their hardware despite the developer's earlier assurances."
If the office finds irregularities, it may order a penalty of 10% of the company's annual revenue or choose not impose it, but oblige the company to give the consumers who bought the game on last-generation consoles additional bonuses in the form of digital content, gadgets or partial refund.
These are not the only problems of the Polish studio. A few days ago we reported that companies decided to file a class action suit against CDP RED; namely two American law firms - The Schall Law Firm from Los Angeles and Rosen Law Firm from New York.
However, when we look at the game's sales, the devs cannot complain. The official report states that Cyberpunk 2077 has found over 13 million buyers, including all refunds on every platform. However, we will see how the situation with will develop and whether it will affect the stock price in a similar way as after the game was pulled from PS Store.
